Troubleshoot the Issue

Before attempting to fix anything we need to know what is broken. We can help you identify possible causes for the problem and provide suggestions on how to fix them.

You will need to answer a few simple questions about your device and an issue it has and we will provide suggestions on what might have went wrong, advise on how to fix the problem, and help you find applicable replacement parts and services.

Select your device

Note: to start over, select “Help Me!” menu at the top.